The double standard in how Uber handles complaints

So-called ‘ridesharing’


Fig. 1. “Clarkdale Classic Gas Station, Clarkdale, Arizona,” Photograph by Alan Levine, October 28, 2016, via Wikimedia Commons, CC0.

Update, December 18, 2022: The text formerly here has been moved and edited to a new blog post entitled, “Why Uber is not merely a ‘technology platform.’

David Benfell, “Just seeing if I have this straight . . .” Twitter, December 16, 2022,



Fig. 1. “Elon Musk shared a video of his entrance on his Twitter account.” Photograph attributed to Elon Musk, October 26, 2022, via the New York Post,[1] fair use.

Elon Musk appears to have decided that not any publicity is good publicity.[2]

Laura Forman, “Twitter’s Advertising Truth Hurts,” Wall Street Journal, December 11, 2022,

Keith Olbermann, “Hey look what they found in the ‘Twitter Files&rsquo,;” Twitter, December 11, 2022,

Elon Musk, “My pronouns are Prosecute/Fauci,” Twitter, December 11, 2022,

Charlie Warzel, “Elon Musk Is a Far-Right Activist,” Atlantic, December 11, 2022,

Joseph Menn, “Elon Musk uses QAnon tactic in criticizing former Twitter safety chief,” Washington Post, December 12, 2022,

Stephen Wilmot, “Half-Price Tesla Stock Is Still No Bargain,” Wall Street Journal, December 12, 2022,

Cat Zakrzewski, Joseph Menn, and Naomi Nix, “Twitter dissolves Trust and Safety Council,” Washington Post, December 12, 2022,

Zoë Schiffer and Casey Newton, “Twitter’s risky plan to save its ads business,” Platformer, December 13, 2022,

Steve Burgess, “Please Advise! Is Elon Musk Really That Vile?” Tyee, December 14, 2022,

Joseph De Avila, “Twitter Suspends Account That Tracked Elon Musk’s Private Jet,” Wall Street Journal, December 14, 2022,

Rebecca Elliott, “Elon Musk Sold More Than $3.5 Billion Worth of Tesla Shares,” Wall Street Journal, December 14, 2022,

Nicholas Gordon, “Twitter is reportedly not paying rent for its offices as Musk warns users to ‘beware of debt,’” Fortune, December 14, 2022,

Drew Harwell, “QAnon, adrift after Trump’s defeat, finds new life in Elon Musk’s Twitter,” Washington Post, December 14, 2022,

Paul Farhi, “Twitter abruptly suspends more than half a dozen journalists,” Washington Post, December 15, 2022,

Dana Hull and Bloomberg, “Elon Musk just unloaded $3.6 billion in Tesla stock, his 4th huge sale this year,” Fortune, December 15, 2022,

  1. [1]Thomas Barrabi, “Elon Musk barges into Twitter HQ as deal nears: ‘Let that sink in,’” New York Post, October 26, 2022,
  2. [2]Paul Farhi, “Twitter abruptly suspends more than half a dozen journalists,” Washington Post, December 15, 2022,

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